Andrew James / 13 September 2024 / Categories: Food & Drink, Fast Food, Restaurants

Tortilla

Mexican chain restaurant fast food

This is a mixed review not a rant because I absolutely love this food. I love the concept, a warm flour tortilla bar with a buffet style homemade burrito wrapped to order.

You start with Rice and bean options, then meat options and grilled peppers and onions, tomato Mexican rice and coriander rice. And all for under £10. It’s filling tasty and fresh. (Usually)

The reason I like it my mum’s from El Salvador and I grew up on authentic beans and rice.

When I am in London the Finchley Road branch, is local for me in West Hampstead and it did used to be run by a really great team all women.

I went in there a couple of months ago, there was a new manager who wasn’t as nice (and I got really bad food poisoning that day) which I know isn’t the best advertisement but it hasn’t put me off completely.

There are Tortilla shops across the UK and if you haven’t had the experience I’d recommend having a go at building your own personal recipe Burrito.

FYI I’ve been going for years I’ve been to the one in Nottingham a few times too and only got ill once in London which I put down to new management.

Worth mentioning is the loyalty program which they do push if you like pinching a card 10 times for a freebie.

I am not a big fan of things like this, jumping through a load of hoops to get something free. I like it way better when I go so often the staff know me and give a little more than the usual smile, like extra guacamole when you say no to cheese and sour cream. Those are the kind of loyalty rewards I like. It has to be said I do like the food. Has to be said though it’s fabulous staff, being remembered, in the most part has made the difference for me and kept me loyal.