Jeanie Davidson / 17 November 2024 / Categories: Shops, Opticians, Opinions

Schuller Opticians St John’s Wood

This is a beautiful shop offering no less than the worlds most advanced eye examination. A speciality opticians. I haven’t purchased glasses from here yet but I am certainly thinking about giving them business and wanted to write this because of something that happened to me the other day whilst out and about.

I do rely on reading glasses. I dropped mine the other day and the lens popped out whilst I was out and about. I didn’t have a spare pair and couldn’t get home or to my opticians.

I was a little nervous going into this shop to ask a favour as I wasn’t even a customer, something I blurted out to the well dressed lady running the shop.

In fairness the first thing she said was are you a patient? Followed by, you didn’t get these here?

I felt a little uncomfortable standing in the shop in the clothes I’d just finished weeding in.

Just before I could get my broken specs off her and high tail it out the shop she flounced in the back and completely disappeared leaving me in the company of another posh assistant and her even posher customer.

I wasn’t sure what to do so I just browsed and tried not the eavesdrop the conversation of the gentleman and his wife shopping for sunglasses for an upcoming vacation.

He spent about £1200 if I remember correctly.

After about 10 minutes a young bespectacled quiet man appeared from

the back with my mended glasses.

When I asked how much I owed, no charge he said.

So to recap, not a customer, never been in this shop in my life, helped and sorted out with efficiency and kindness.

Everything you want from a small independent shop paying it forward.