Charlie Black / 07 May 2013 / Categories: Shops, Jewellers

Sykes Jewellers

ABSOLUTE PLEASURE OF A CLOCK REPAIRER

I had an experience today that I had to share.If only every business on our high streets offered the service and skill Malcolm Sykes offers Mary Portas would be out of a job.

I bought a vintage clock at the weekend that was working except the little hand was getting stuck when it hit the 7. Very annoying.

I called around several shops and got the best helpful service over the phone from Sykes Jewellers. The clock was a gift so I needed to get it repaired within 48 hours. He told me to bring it in and he would have a look.

When I arrived clock in hand at the small traditional jewellers, I entered and the shop was empty, a bell rang and out popped a smiling Malcolm Sykes.

He started fiddling and within a few minutes he handed the clock back to with the words, that should do it. He had fixed my clock, no charge. I suggested he had done himself out of the fee and he wouldn't be in business very long doing that.

He said that didn't really matter, he'd been in business for 25 years, all his repairs guaranteed.

He also gave me a load of local information about a lovely village Newtown Linford just up the hill and another local attraction Bradgate Park. He was so compelling we went to take a look.

It was one of those amazing experiences, makes you just want to give him your business. I'm totally blown away, people like Mr. Sykes renew my faith in human nature.