We all know airline food is notoriously bad, I don’t know why, British Airways have got it right with the help of Tom Kerridge sandwiches. It not difficult to make a decent ready meal pasta, surely. My issue here is the marketing and packaging. The pictures of the food you purchase don’t match what is delivered, period. Basically what you see and what you get are air miles apart.
I understand jet 2 is billed as the budget friendly airline and many might be saying what do you expect, there’s a massive difference in price between flying Jet 2 and BA and there is. My point is the food doesn’t have to be rubbish even if you are not paying so much money for a flight. Nor should it be marketed with a delicious appetising image when what comes looks nothing like that.
They are charging £6.00 my recommendation if it’s about the margins Jet 2 put the price up a couple of quid and give passengers something more edible. The food quality was really poor, overcooked dry pasta with a small gooey glob of tomato paste, not even sauce.
My gripe is the pictures, the pictures in the food magazine do look tasty and quite delicious, what comes, if it comes, is another story. We were sitting row 25, quite a way back and even though we were almost last to be served I still waited 20 minutes or more for a microwave meal that should have taken less than 5 minutes.
When I reminded the flight attendant about my food, Suzy had already scoffed the pizza twist she described as a doughy cardboard roll I was told “It’s cooking” as if a chef was diligently preparing a gourmet plate of food in the galley at the back.
When it arrived I’d already scoffed a tube of Pringles and downed the very average Rioja I’d ordered to go with.
The service was chaotic to be fair, the flight attendants were low on food stock apologising to passengers and teams at the back and front spent more time delivering food stock up and down the cabin than actually serving people, frustrating to watch when you just want to be served.
Ironically this was the return journey and on the outbound they were selling the sandwiches half price because they had too many. On the return it seemed like they didn’t have enough.
We decided the marketing didn’t match the food served and decided if we found ourselves travelling Jet 2 again, we’d just booked flights to France, the only one’s available, we’d buy a sandwich at the airport to take onboard.
Aside from the food and disorganised drinks service the flight went smoothly, on time with no hiccups except the pilot lost his push back runway slot because of waiting for two passengers to the angst of everyone onboard.
Wouldn’t have liked to have been those people as they were sarcastically applauded as they boarded the plane, tough crowd and when the pilot then announced because we were late departing we’d lost our slot and thanked everyone for their patience. NOT, there were audible groans.
The lesson here, get to your gate on time and don’t order food onboard when travelling Jet 2.
Mark Hutchinson
I met a girl a long time ago way before I met Suzy who told me one day she’d be a tech billionaire and I believed her. She was very beautiful and gave me social capital…. Look it up. We stayed friends
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I’m a lone wolf with a woman who is not my wife, accepting, partners in life by my side who I adore. I know she’s stronger than me, more compassionate than me, wiser than me and kinder than me. I love time to myself to fish, to smoke, to dabble in tech and to go off into the woods and be alone when I need to Bear Grylls it. Used to be a bad man now I’m a better man
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