Briar Black / 28 March 2025 / Categories: Product and Brands, Brands, Specialist, Clothes

Turnbull and Asser hand made shirts

The devil is in the detail

This is a rave but could have very easily been a rant Turnbull and Asser.

Before we start the ready to wear formal shirts are about 400 quid and I get one if I am lucky about every other year at Christmas. you can buy off the peg or have your shirts tailored made to measure. I am a standard size 17 (FYI they go up to a neck size 19") and I find the fit very comfortable for me without investing in custom tailoring although I do when it comes to my suits.

I don't buy online usually. I like to go into the shop either in Jermyn street or I like this shop at 4 Davies St, open from 9am to 6pm.

I don't know what has happened, change of staff, hard times, not sure however the last couple of times I've popped in and I've been not a massive customer but a customer non the less for years I wasn't treated that well, the assistant was distracted speaking to someone else whilst trying to help me and it didn't work out.

And this was after my wife tried to return/exchange the shirt I'd had for Christmas and there was an issue as she didn't have the original receipt. Not like she'd half inched it but we were scuppered on the exchange without producing the sales receipt. yeah we could have bought Turnbull and Asser shirts nowhere else right.

To sum up, historically a wonderful service, family run, beautiful quality product that 99 times out of 100 couldn't disappoint. The service of late we cannot say the same about. Sadly this has gone a bit downhill.