Previous SnoopJust So Italian 🇮🇹 Next SnoopUnited Heathcare CEO Brian Thompson Murder Holly HY / 09 December 2024 / Categories: Health, Dentists, People, Ordinary People Dr. Jai Mistry The Dental and Cosmetic Clinic - WIGSTON Leicester I have to be especially conscious to tell this story in a fair and balanced way. The outcome for me was not good at the time, what happened to me was back in 2021 but equally I have forgiven the practise for my experience. (They did say sorry whilst finding against my complaint)I went to Dr. Jai Mistry on a recommendation. Someone I really trust suggested I have a consultation, following a problem with my NHS dentist and when I first met Dr. Jai I was not alerted to anything out of the ordinary.I’ve spent quite a lot of time at the dentist and always get my checks/exams and hygiene appointments because of periodontal problems in the past I have to manage.He was professional and friendly when I finally got in to see him although very late, his excuse a tricky root canal he had to finish, justified by he would do the same if it were me.We put a treatment plan together, I signed up for regular hygiene and exams, a monthly direct debit to cover my annual maintenance requirements and a quote around £3000 for what needed doing to get my mouth healthy.I am not going to go into the ins and outs of what happened or who was to blame but the long and short of it was I commenced treatment in no pain and ended up with a large swelling and my face and neck swelled up to twice it’s original size. My first treatment, a root canal, had failed, I was in the chair for over an hour before the doctor told me he was unable tocomplete my treatment and suggested referring me elsewhere, a root canel specialist in Loughborough. I was billed almost £1000. That evening I lay awake in bed. I could still feel the anaesthetic in my feet.After 2 days of excruciating pain I contacted the practise. The doctor was away on a further education course so couldn’t speak to me. I asked for pain relief. The treatment coordinator suggested Paracetamol. For 11 days I didn’t sleep, I struggled with the pain. The doctor never called me. I did return to the practise, as my GP wouldn’t see me for a problem caused by a dental appointment but by this stage I was in so much agony and distress I couldn’t even let Dr. Mistry anywhere near me. We actually argued, disagreeing about the chain of events. He prescribed antibiotics, which I didn’t take. I wasn’t convinced I needed them. Our relationship had broken down. I didn’t believe him anymore. I thought the extended time in the chair had done the damage. I was closed off. All he could suggest I go through the practise complaints procedure.I understand health professionals are not miracle workers. They can only do their best. The problem for me was exacerbated by a series of other issues which degraded my confidence so when something really bad happened, the practise being in complete denial, made things much worse for me.I don’t think what happened to me is typical, but I do believe sometimes professional individuals do have to accept some responsibility when things go wrong.After my experience I do wonder if medical professionals are not allowed to acknowledge when things go wrong by their insurers.When I joined the practise I never expected to be left struggling and in pain for what at the time felt like forever. Print Rate this snoop: No rating yet 37 Tags:leicesterleicester dentist Rant Or RaveRantProsFriendly ConsNot there for me when things went wrong Websitewww.dentalandcosmeticclinic.co.uk Holly HYHolly HY Ex greedy consumer and selfish capitalist Other snoops by Holly HY Contact snooper Full biography Full biography Love supporting small business and B corporations. Try hard not to over consume. Anti plastic bags, plastic bottles, fur and fast or convenience food. Gave up meat 10 years ago, working on fish, cheese, milk (given up cereal) and eggs (once a week). x Twitter Comments are only visible to subscribers. Contact author Message sent. Name: Please enter your name. Please enter your name. Email: Please enter a valid email address. Please enter a valid email address. Please enter your email. Subject: Please enter a subject Please enter a subject Message: Please enter the message. I have read and agree to the Privacy Policy and Terms Of Use. Please select if you agree. Please solve captcha Please solve captcha. Close x